Our Commitment to Your Privacy
Six core principles that form the foundation of rft88's privacy policy in safeguarding every member's personal information.
Advanced Data Encryption
All your personal data and financial information is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
No Unauthorized Sharing
Rft88 will never sell, rent, or share your personal data with third parties for marketing purposes without first obtaining your explicit consent.
Full Control in Your Hands
You have the right to access, correct, delete, or request a copy of your personal data at any time via your account settings or by contacting our team.
Secure Data Storage
Your data is stored on servers protected by multi-layered firewalls, strict access controls, and regular security audits to prevent unauthorized access.
Cookie Usage Transparency
Rft88 uses cookies solely to improve the user experience and for internal analytics purposes. You can manage your cookie settings through your browser at any time.
Unsubscribe Options
You can opt out of marketing communications from rft88 at any time by updating your notification preferences in your account settings, hassle-free.
1 Introduction
Rft88 ("we", "our platform") is an online entertainment platform operating under the domain rft88.win. We understand that your trust is our most valuable asset, and protecting your personal data is an absolute priority in every business decision we make.
This Privacy Policy ("Policy") describes our practices regarding the collection, use, disclosure, and protection of personal information you provide when registering, accessing, or using any rft88 service — whether through our website or mobile app.
This Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices for user data protection.
Important: By registering or using the rft88 platform, you confirm that you have read and agreed to this Privacy Policy. If you do not agree, please discontinue use of our platform.
2 Personal Information We Collect
We collect various types of personal information depending on how you interact with the rft88 platform. Below is a breakdown of the data categories we collect:
| Data Categories | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identification number | KYC verification & age eligibility |
| Contact Information | Email address, phone number, address | Account & support communications |
| Financial Information | Bank account number, transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser, OS | Security & fraud prevention |
| Activity Data | Game history, betting, login records | Account support & compliance |
| Cookie Data | Site preferences, browser session | Enhanced user experience |
We only collect information that is strictly necessary for the stated purposes. This data minimisation principle ensures we do not retain irrelevant information about you.
3 How We Use Your Personal Data
The personal information we collect is used solely for legitimate and transparent purposes. Below is a complete list of how your data is used on rft88:
- Account Management — registers your account, verifies your identity, and ensures account security at all times.
- Transaction Processing — processes deposits, withdrawals, and all financial transactions securely and accurately.
- Legal Compliance (KYC/AML) — fulfils anti-money laundering (AML) obligations and Know Your Customer (KYC) requirements as prescribed by law.
- Customer Support — provides effective assistance when you contact our support team via live chat or email.
- Platform Security — detects and prevents fraud, unauthorised access, bot usage, and other suspicious activity.
- Service Improvement — analyses usage patterns in aggregate (not individually) to improve platform quality and functionality.
- Marketing Communications — sends promotional information, bonus offers, and platform updates (with your consent).
- Responsible Gaming — monitors gaming patterns to identify signs of problem gambling and offer appropriate support.
rft88 not use your data to make automated decisions that materially affect you without human intervention, except in cases of immediate automated fraud detection.
4 Sharing Information with Third Parties
Rft88 does not sell your personal data to any party. However, in the course of operating the platform, we may share certain information with a limited set of third-party categories as follows:
- Payment Providers — payment gateway providers (FPX, eWallet, local banks) to securely process your financial transactions.
- Gaming Service Providers — third-party game software providers that supply slot, Live Casino, and other game content on our platform.
- Analytics Services — internal analytics tools that help us understand how the platform is used overall (aggregated and anonymised data).
- Legal Authorities — law enforcement agencies, courts, or regulatory bodies where we are required to do so under Malaysian law.
- Professional Advisors — lawyers, accountants, or auditors bound by strict professional confidentiality obligations.
All third parties working with rft88 are bound by data processing agreements requiring them to protect your information to the same high standards we uphold ourselves.
rft88 does not share your personal data with third-party marketing companies or data brokers for advertising purposes. Your information belongs to you.
5 Data Security & Protection
We invest seriously in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational security measures we implement include:
- 256-bit SSL/TLS Encryption on all communications between your device and rft88 servers.
- Encryption of data at rest — sensitive data such as financial information is stored in encrypted format that cannot be read without the appropriate decryption key.
- Role-based access control — only staff who require access to specific data to perform their duties are authorised to do so.
- 24/7 Monitoring — an always-on automated monitoring system that detects any suspicious access attempts.
- Regular security audits by an independent party to identify and patch any vulnerabilities before they can be exploited.
- Two-factor authentication (2FA) available to all member accounts as an additional layer of protection.
While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of a data breach that affects you, we will notify you within the timeframe required by applicable law.
6 Use of Cookies and Tracking Technologies
Rft88 uses cookies and similar technologies such as web beacons and tracking pixels to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Essential Cookies — required for core platform functions such as login session authentication and security. These cookies cannot be disabled.
- Performance Cookies — collects information about how you use our site (pages visited, time spent) to help us improve the platform.
- Functional Cookies — remembers your preferences such as language, display settings, and login details for your convenience.
- Analytics Cookies — used internally to understand aggregate usage patterns and improve the overall experience.
You can manage or disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the rft88 platform.
7 Data Retention Period
Rft88 retains your personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable laws and regulations.
- Active account data — retained for as long as your account remains active on the rft88 platform.
- Financial transaction data — retained for a minimum of 7 years after a transaction occurs, in accordance with Malaysia's accounting and anti-money laundering requirements.
- KYC and identity verification data — retained for a minimum of 5 years after account termination.
- Support communication logs — retained for 2 years after the conversation ends.
- Technical log data — retained for 90 days for security and troubleshooting purposes.
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you personally.
8 Your Rights Regarding Personal Data
As a data subject, you have the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA) and rft88's policies:
Right of Access
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 working days.
Right to Rectification
If your data is inaccurate or incomplete, you may request a correction through your account settings or by contacting our support team.
Right to Erasure
You may request the deletion of your personal data, subject to applicable legal retention obligations.
Right to Object
You can object to the processing of your data for direct marketing purposes at any time without penalty.
Right to Data Portability
You have the right to receive your data in a structured, machine-readable format for transfer to another platform.
Right to Restriction of Processing
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
To exercise any of the rights above, please contact our privacy team. We will comply with your request within the timeframe required by law, provided the request does not conflict with our other legal obligations.
9 Child Data Protection
Rft88 is an exclusive platform for adults aged 18 years and above. We do not intentionally collect or process personal data of children under the age of 18.
If we discover that personal information of an underage individual has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question.
If you discover that someone under the age of 18 has registered an account on rft88, please notify us immediately via our support email so that appropriate action can be taken.
10 Links to Third-Party Sites
The rft88 platform may contain links to third-party websites or services. This Privacy Policy applies only to the rft88 platform and does not cover the privacy practices of those third-party sites.
Rft88 is not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to read and understand the privacy policy of each site you visit before providing any personal information to them.
11 Amendments to This Privacy Policy
Rft88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. You will be notified of any material changes through:
- Notices prominently displayed on the home page or privacy policy page.
- Notification emails are sent to the address registered in your account.
- In-app notifications on the rft88 mobile app during your next login session.
The "Updated" date at the top of this page will always reflect the latest version of this Policy. Your continued use of the rft88 platform after any amendments take effect will be considered your acceptance of the updated Policy.
This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions. We encourage you to review this page periodically.
12 Contact Us About Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the rft88 privacy team is here to help.
You can reach us through the following channels:
- Privacy Email: [email protected]
- Live Chat Support: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
- FAQ Page: Visit FAQ page for answers to common questions about privacy and account security.
We are committed to responding to all privacy-related inquiries within 3 working days. For more complex complaints or data subject access requests, processing may take up to 21 working days.
If you are unsatisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP), the regulatory authority under the Personal Data Protection Act 2010.
Your Data is Safe, Unlimited Entertainment!
Join millions of players who trust rft88 as Malaysia's safe, transparent, and reliable online entertainment platform.